Maintenance requests

Report a Repair to Your Waterford Letting Agent

Tenants & owners

Tell us what needs fixing

1. Choose the issuePick the problem from the list. Some options ask for a little more detail.

2. Add details and photosDescribe what’s happening and upload up to 3 photos. It helps us send the right tradesperson first time.

3. Your contact detailsSo we can arrange access and keep you updated until it’s fixed.

Is it an emergency?Fire: get everyone out, then call 112 or 999. Smell gas: leave the property and call Gas Networks Ireland on 1800 20 50 50. Once you’re safe, phone us on 051 304911. If you are calling outside of office hours, please contact us on 0818 21 22 23.

"*" indicates required fields

1Select a Request Type

2Details About Your Request

3Upload Your Pictures

4Enter Your Contact Details

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Select an issue from the following options below (some options may require additional details)*

Additional Details (Air Conditioning)*

Additional Details (Alarms and Smoke Detectors)*

Additional Details (Appliances)*

Additional Details (Bathroom and Toilet)*

For issues relating to communal or shared facilities, there is usually a person/company responsible for managing these.

We would suggest contacting them yourself with details of the issue, if you are unsure how/who to contact please continue to submit this request, and we will try to notify the relevant person/company.

Additional Details (Communal/Shared Facilities)*

Additional Details (Doors, Garages and Locks)*

Additional Details (Electricity)*

Additional Details (Exterior and Garden)*

If there is a fire at the property, under no circumstance should you try to put it out yourself.

You must immediately evacuate the property and then contact the emergency services to report the fire. After that, you must contact us by telephone.

Additional Details (Floors, Walls, Stairs, Ceiling)*

Additional Details (Furniture)*

If you are experiencing issues with the Heating in your property, please ensure that the timer controls are set up correctly.

If you are unsure how to do this, please refer to the manufacturer’s manuals, these can be found online.

If the above does not resolve the issue, please continue to submit this request.

Additional Details (Heating)*

If you are experiencing issues with the Hot Water in your property, please ensure that the timer controls are set up correctly.

If you are unsure how to do this, please refer to the manufacturer’s manuals, these can be found online.

If the above does not resolve the issue, please continue to submit this request.

Additional Details (Hot Water)*

Additional Details (Kitchen)*

Additional Details (Lighting)*

Additional Details (Pests/Vermin)*

Additional Details (Roof)*

If you have a gas leak, or you can smell gas, you must immediately evacuate the property and then contact National Grid Gas Emergency Service on 0800 111 999.

After that, you must report this issue both through this system and by telephone.

Additional Details (Water and Leaks)*

Additional Details (Windows)*

Report a Repair to Your Waterford Letting Agent

Tell us what needs fixing

A visit, not a guess

An honest figure

No obligation