Privacy Policy

1. Introduction

Manor Properties respects your right to privacy and is committed to protecting the privacy of users of this website (the “Website”) and to complying with our obligations under the General Data Protection Regulation (the “GDPR”). We know that as a user of this Website you care about the security and privacy of your information. This Privacy Notice (the “Notice”) explains how we deal with any personal data you provide to us while visiting this Website. You should not use this Website if you are not happy with this Notice.

By visiting this Website, you accept the terms of this Notice. Any external links to other websites are clearly identifiable as such. We are not responsible for the content or the privacy policies of those websites, and a link to another website does not mean that Manor Properties endorses it.

2. What information do we collect

We hold two types of information.

Anonymous data

You can browse the Website without telling us who you are or revealing any personal information about yourself. Like most websites, we gather statistical and other analytical information on an aggregate and anonymous basis from all visitors. This anonymous data cannot be used to identify or contact you. It includes your domain name, browser type, operating system, the website that referred you to us, the files you downloaded, the pages you visit, the dates and times of those visits, and other anonymous statistics about how the Website is used.

Personal data

Personal data is data that identifies you or can be used to identify or contact you. We collect personal data only with your knowledge and permission, and Manor Properties keeps it secure.

If you choose not to provide personal data, you can still browse and use the Website, but some functions and services may not be available without it. This Website does not use cookies to hold personally identifying information.

3. Why we use your information and our lawful basis

Anonymous data

We use this information in aggregate form to understand how people use the Website, for example which pages are most popular and which links people find most useful. This helps us improve the Website and provide better information and support. We also use cookies, as explained below.

Personal data

Consent. If you sign up for our newsletter or download a document, we ask for personal data such as your email address. We rely on your consent as the lawful basis for processing it. If you withdraw your consent, we will not keep any personal data relating to you. You can unsubscribe at any time using the instructions at the bottom of each email, or by replying STOP to any SMS.

Legitimate interest. If you complete one of our contact, valuation, callback or enquiry forms, we ask for personal data such as your name, email address and phone number. We rely on our legitimate interest in responding to you as the lawful basis for processing it, and we will keep your details.

We collect personal data only if you choose to give it to us. We may contact you by email, phone, SMS or WhatsApp.

4. Sharing your information with third parties

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who help us operate our website, run our business or serve you, as long as they agree to keep your information confidential under their contract with Manor Properties.

We may also release your personal data where the law requires it. We also reserve the right to enforce our site policies to protect our rights and the rights of others, in a way that is safe and lawful.

5. Your rights

Unless an exemption applies under the GDPR, you have the following rights in relation to your personal data:

• The right to find out whether Manor Properties holds personal data about you, and to be given a description of that data and the purposes for which we hold it.
• The right to request a copy of the personal data we hold about you.
• The right to ask us to correct any personal data that is inaccurate or out of date.
• The right to ask us to erase your personal data where we no longer need it.
• The right to withdraw your consent to processing at any time, where consent is the basis for processing.
• The right to data portability, which means receiving your personal data and, where possible, having it sent directly to another data controller.
• The right to ask for restriction of further processing where there is a dispute about the accuracy or processing of your data.
• The right to object to processing, where it is based on legitimate interests, direct marketing, or research and statistics.
• The right not to be subject to a decision based solely on automated processing, including profiling.
• The right to lodge a complaint with the Data Protection Commission.

To make a request, write to the Data Protection Manager, Manor Properties, using the contact details below. Please enclose proof of identity and as much specific information as you can to help us. We will reply within one month.

6. Cookies

Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser, if you allow it. They let the site recognise your browser and remember certain information.

We use cookies to track how the Website is used and to compile anonymous data about site traffic and interaction, so that we can offer better experiences and tools in future. This Website uses Google Analytics to gather anonymous statistics about visitors and the pages they visit, and Google Maps to show property locations.

You can choose to have your computer warn you each time a cookie is sent, or turn off all cookies in your browser settings. If you turn cookies off, some of our services may not work properly.

7. Security

Manor Properties takes its security responsibilities seriously. We use appropriate physical and technical security measures, keep our staff aware of their responsibilities, and review them regularly. We will take all reasonable precautions to prevent the loss, misuse or alteration of personal data you give us. Please note, however, that internet transmissions are never completely private or secure.

You accept that any information or message you send to the Website may be intercepted or read by others. We accept no liability for loss, injury or damage caused by the interception of your transmissions by third parties or the disclosure of information, and we give no guarantees, warranties or indemnities about the security of any information you volunteer.

8. Sale of business

We reserve the right to transfer information, including your personal data, to a third party if our company is sold, merged, liquidated, placed in receivership, or transfers all or substantially all of its assets, provided the third party agrees to follow this Notice and uses your personal data only for the purposes for which you gave it to us. We will tell you about any such transfer and you will be able to opt out.

9. Third party software

Manor Properties uses third party software and we make every effort to ensure that it is GDPR compliant.

10. Changes to this Privacy Policy

This Notice may change from time to time. The use of information we gather is subject to the version of the Notice in effect at the time.

Contacting us

If you have any questions about this Notice or our privacy practices generally, please contact us.